Why is the Form-Mail pastie crippled in the 14 day trial?
I crippled it to keep evil doers from using this pastie as an annonymous emailer. You can still get a feel for the functionality of the Form-Mail pastie during the trial. It just doesn't send emails.
When I submit my form-mail, my Web browser shows an error page?
Check the Return URL you specified for your Form-Mail pastie. You likely have a typo in it. The
best way to verify that it is correct is to copy its contents and then paste it into the location bar of your Web browser.
The form is too wide. How do I make it less wide?
Try embedding the Pastie inside of a table tag like the following:
<table width="300px">
<tr>
<td>....Pastie code goes here...</td>
</tr>
</table>
Where do I specify my Error Page?
Input validation is done upstream with JavaScript so an Error Page is unnecessary.
When I click the Submit button nothing happens. What is wrong?
Likely you have an HTML form tag in your Web page that is conflicting with the WebPasties Form-Mail pastie.
Try searching for any <form> tags in your HTML and then try removing these tags to see if that fixes the problem.
Should I use the secure HTTPS protocol to transmit form data?
HTTPS does
provide encrypted transmission of form data contents which is good. The problem is that if your site is not an
HTTPS site, your user will get a message from their Web browser that says they are leaving an unsecure site and then after they submit a form they will get another message that they are returning to an unsecure site. For this reason, you are usually better off using the regular HTTP protocol.
If on the other hand, your site uses the HTTPS protocol, it probably makes sense to use secure HTTPS for the Form-Mail submission. In addition, the text for the pastie itself should be changed so that it is https rather than http too.
What is to keep someone from hitting the submit button over and over - in effect mail bombing me?
The IP address of each submitter is stored in our database.
By default only five submits from the same IP address are allowed per day. You can control what this limit is to suit your needs.
How do I route the emails to different recipients based on the subject category?
Check out the new functionality that lets you choose email recipients based on subject choice.
In addition, multiple email recipients per subject can be specified by using a semicolon as a separater between each email address.
I'm not receiving the email after submitting the form-mail?
Check for typos in your email address. Also check your ant-spam settings. If your email client,
or your email server, or your ISP has a misconfigured anti-spam filter you might not be able to
receive the form-mail. If your email client, or your email server, or your ISP requires a manual authentication from the sender, the form-mail
may not appear to be working should you be using phony email addresses.
If your email box is full you also won't be able to receive the email.
I have a general question that is not specific to the Form-Mail pastie. Where do I go?
Go to the General WebPasties FAQ's page for pre-sales and general questions.
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